Litchdon Medical Centre
With patients' needs at the heart of everything we do, our website www.litchdonmedicalcentre.co.uk has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
You can have on line access to login to your records to easily book appointments, cancel appointments, check apointments, request repeat prescriptions or to check your list of medicaiton.
To get a login then please ask Reception who can easily set this up for everyone over 18 years of age and just need to see a form of photo ID.
There are also Apps available for both Android and ITunes to enable access to your records - just search your App store for SystmOnline.
For information about the surgery, helpful health information and advice you can also follow us on facebook or twitter.
CQC result - Litchdon has been rated as outstanding by the CQC
We have received our CQC report from when they visited the practice in July 15 - click on the links below
CQC rating overview July 2015
CQC report July 2015
We are delighted with the result and thank all staff and patients for their contribution and feedback given to the CQC when they visited in the summer.
More details under further information- CQC information - to the right hand side.
Barnstaple Memory Cafe
A freindly and informal cafe with a welcoming and relaxed atmosphere for people with memory problems and their families. For more information please click on the link below
Barnstaple Memory Cafe
NHS Choices is a useful website for health information and leaflets
Do we have your up to date contact details?
We are now using a messaging system to mobiles and landlines to contact you to remind you about appointments and to invite you to clinics such as flu vaccinations or others as appropriate.
To help us with this please make sure that reception have your up to date land line and mobile telephone numbers and if you have an email address that you are happy for us to use, let us have that as well.
Please click on the below link to view the latest copy of our Litchdon newsletter
Friends and Family Test - quick and easy way to give us feedback
We are taking part in the national Friends and Family Test where you can give us feedback anytime and as often as you like about the surgery by answering two simple questions - please click on the Patient Survey red circle at the bottom of the page.
Your feedback is anonymous and will help us to understand what you feel about the surgery and where we can improve services. We will put information up in the surgery about the feedback and actions we have taken as a result. Thank you in advance for your contributions.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and support staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Pharmacists can help with certain minor ailments and conditions, to save you having a GP appt. You can go straight to your pharmacy for help with things like coughs, colds, sore throats, fever, earache, threadworm, thrush, blocked nose, hayfever, atheletes foot, diarrhoea, cold sores, skin rashes, mouth ulcer and much more.....ask your pharmacist first.
Our premises have been developed to meet all current requirements as established under the Disability Discrimination Act.
We have a car park for patients calling at the surgery. There is considerable pressure on parking spaces at busy times, so please avoid leaving your car for longer than is strictly necessary.
Patient Participation Group
The practice is committed to improving the services we provide to our patients. To do this, it is vital that we hear from people about their experiences, views and ideas for making services better. The Patient Participation Group is an independent group and you can become involved by contacting Rob the Chairman, on 01271 831296, emailing litchdonPPG@yahoo.co.uk
or going to the website www.litchdonpatientsgroup.co.uk
Click here PPG Report Feb 15.pdf
to see the report of the work done by the PPG and the Practice during 2014/15.
Patient Reference Group
Another way to become involved with the practice is to join the Patient Reference Group. As a member of the group we would contact you from time to time to find out what changes you would most like to see at the practice or to get feedback on things like opening hours, making appointments and the quality of the care youn received. If you are interested in being involved with the Patient Reference Group please click on the Patient Group button under Further information.